Privacy policy

At Cozy Sally, your privacy is our priority. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our site, you consent to the practices outlined below.

SECTION 1 - INFORMATION WE COLLECT

When you visit our site or make a purchase, we may collect the following types of information:

• Personal Information: Includes your name, email address, shipping address, billing address, phone number, and payment details.
• Non-Personal Information: Includes IP address, browser type, operating system, referring URLs, and browsing activity on our site.

SECTION 2 - HOW WE USE YOUR INFORMATION

The information we collect is used for:

1. Order Fulfillment: To process and ship your orders.
2. Customer Support: To respond to inquiries and provide support.
3. Personalization: To customize your shopping experience and offer personalized recommendations.
4. Marketing: To send promotional emails and updates (you can opt-out anytime).
5. Improving Our Website: To analyze trends and enhance our website’s functionality and design.

SECTION 3 - SHARING YOUR INFORMATION

We respect your privacy and do not sell, rent, or share your personal information with third parties, except in the following cases:

• To trusted third-party service providers, such as payment processors, shipping companies, or marketing platforms, to assist us in delivering our services.
• To comply with legal obligations, enforce our policies, or protect our rights.

SECTION 4 - PAYMENT PROCESSING

All payment transactions on our site are encrypted and processed securely. We do not store your payment information on our servers. Third-party payment processors may handle your data in accordance with their own privacy policies.

SECTION 5 - COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your browsing experience, analyze site performance, and deliver targeted advertisements. Cookies are small files stored on your device that help us remember your preferences and activity.

• You can manage your cookie preferences through your browser settings.
• Disabling cookies may limit some functionality on our site.

SECTION 6 - THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any personal information.

SECTION 7 - DATA SECURITY

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

SECTION 8 - YOUR RIGHTS

You have the right to:

1. Access Your Data: Request a copy of the personal data we hold about you.
2. Correct Your Data: Update or correct inaccuracies in your information.
3. Delete Your Data: Request the deletion of your personal data, subject to legal obligations.
4. Withdraw Consent: Opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.

To exercise any of these rights, please email us at support@cozysally.com.

SECTION 9 - CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

SECTION 10 - CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated date. Your continued use of our site constitutes acceptance of any changes to this policy.

SECTION 11 - CONTACT US

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:
Email: support@cozysally.co